Resetting your password

On the login page, click "Forgot password" and enter your email address, then "Send Reset Link". You'll always see the same confirmation message, whether or not an account exists for that email, so there's nothing to worry about if you're not sure which address you signed up with, just try the one you think is right.

If an account is found, you'll get an email with a reset link. It's valid for 60 minutes, after that you'll need to request a new one. Clicking it takes you straight to a form to set a new password, no separate verification step first.

Wrong password

If your email or password doesn't match, you'll see "Invalid credentials. Please try again." on the login page. There's no lockout after repeated tries, though there is a short-lived limit on how many login attempts can come from the same connection in quick succession, mainly to slow down anyone guessing passwords rather than to lock you out.

Team members log in the same way

There's no separate login for staff. Once a team member has activated their account from their invite email and set a password, they use the exact same login page, and the same "Forgot password" flow, as the owner. What they can see and do once logged in depends on their role and access, not how they log in.